Preston station is to benefit from further enhancement works later this month, as part of Virgin Trains’ wider £20m investment programme to enhance customer experience along the west coast route.

The second phase of enhancement work, follows the new retail offering at the main entrance of the station and will improve passenger flow and enhance customer experience for those travelling to and from Preston.

The £1.5m investment will transform access to the station from Platform 7 with a new entrance and concourse that will include Ticket Vending Machines (TVMs), Customer Information Screens (CIS), car park payment machines and a new retail unit.

Work will start on Monday 25th April and is scheduled to be completed at the end of October.

Shirley Ross, Virgin Trains Station Manager at Preston, said:
“We’re really excited for the next phase of investment to begin at Preston. We received a great response to the new retail offering last year and we’re sure that the latest enhancement scheme will offer an even better experience for those travelling to and from Preston. During the works, access to the station from Butler Street will change slightly, so we advise customers to allow extra time for their journey and thank them for their understanding.”

Beckie Joyce, Head of Strategic Development Service at Lancashire County Council, said:
“With over two million passengers every year, Preston Railway Station is a critical transport asset and gateway for Lancashire and communities further afield. We welcome these proposals from Virgin Trains, which will provide much needed and immediate improvements to the passenger experience at the railway station. We are hopeful that these improvements are just the start of a longer term programme to make sure Preston Railway Station is, over the coming years, transformed into a modern, 21st century facility fully compatible with HS2.”

Ruth Connor, Chief Executive of Marketing Lancashire, said:
“Preston station is the most pivotal station on the West Coast Mainline and an incredibly important gateway for both Lancashire and the UK with over two million passenger trips starting and ending at the city’s station. Virgin Trains’ investment and improvements on the back of the continued growth of the Anglo Scotland route, coupled with the significant investment taking place in and around Preston showcases the increasing confidence in the region. We have a two hour Virgin train connecting Preston and London and just over two hours to Glasgow, which is a key selling point in attracting more visitors and business into Lancashire. As a key partner of Marketing Lancashire, we look forward to working closely with Virgin Trains to realise our collective ambitions.”